Ch.9

*Business intelligence systems- Information systems that process operational, social and other data
identify patterns, relationships, and trends for use by business professionals and other knowledge.

*Patterns, relationships, and trends are known as business intelligence.

*decision support systems- Decision making BI systems.

*Data acquisition- The process of obtaining, cleaning, organizing and relating data.

*BI- Data Analysis- the process of creating business intelligence.

*Publish results- the process of delivering business intelligence to knowledge workers who need it.

*Push Publishing- Delivers business intelligence to users without any requests from the users.

*data warehouse-

-obtain data

-cleanse data

-organize and relate data

-catalog data

*granularity- a term that refers to the level of detail represented by the data.

*data mart- A data collection smaller than a data warehouse.

*reporting application-

-sorting

-filtering

-grouping

-calculating

-formatting

*Online Analytical Processing- Proves the ability to sum, count, average and perform other arithmetic operations on groups of data.

*measure- The data item of interest.

*dimension- A characteristic of a measure.